Supramax™ in Practice | K Govind Medical Aesthetics, Harrogate
Pure Tone Journal · Clinic Insight
Supramax™ in Practice - K Govind Medical Aesthetics, Harrogate
What is it actually like to introduce a professional pelvic floor treatment into an existing aesthetics clinic?
Nurse Prescriber and clinic owner Katie Govind shares her experience of purchasing the Supramax™ Pelvic Floor Chair, the support she received from Pure Tone Aesthetics and how patients responded to the treatment experience within her Harrogate clinic.
Beyond the specification sheet
Why Real Clinic Experience Matters
Technical specifications tell one part of the story. What happens once a machine arrives in a working clinic tells another.
If you are researching pelvic floor chairs, there are plenty of technical questions worth asking: how the technology works, treatment output, coil size, treatment protocols, clinical evidence and how competing systems compare.
We cover those questions elsewhere in the Pure Tone Journal.
This article has a different purpose.
It looks specifically at the experience of Katie Govind, Nurse Prescriber and owner of K Govind Medical Aesthetics in Harrogate, after introducing Supramax™ into her clinic.
That includes the parts of buying professional equipment that can be difficult to judge from a specification sheet: the purchasing experience, support after delivery, patient comfort and what the technology is like to incorporate into an established treatment environment.
Looking for the Technical Guide Instead?
If your main question is how electromagnetic pelvic floor chairs work, read our dedicated technology guide.
If you are comparing systems before buying, go directly to our Pelvic Floor Chairs for Clinics: Complete 2026 Buyer's Guide.
Harrogate · North Yorkshire
K Govind Medical Aesthetics
A medically led aesthetics clinic owned by Nurse Prescriber Katie Govind.
Katie Govind has a nursing background and runs K Govind Medical Aesthetics from its clinic in Harrogate.
The practice already offered a range of established medical aesthetics and advanced skin treatments before pelvic floor treatment was introduced.
That makes her experience particularly relevant to clinics considering whether pelvic health can sit naturally alongside an existing aesthetics and wellness treatment menu.
Rather than replacing the clinic's existing services, Supramax™ gave Katie and her team a way to introduce a different treatment category: professional pelvic floor muscle stimulation.
In Katie's own words
Introducing Supramax™ Into the Clinic
“I recently purchased the Supramax chair from Pure Tone for my clinic and have been extremely impressed. The level of support and customer service throughout the purchasing process and after delivery has been fantastic. The chair itself is providing great results – the ergonomic design and high-quality materials are giving my patients the optimal support and comfort they need during their sessions. I would highly recommend Pure Tone Aesthetics and their Supramax chair to any clinic or practice.”
What stands out
Four Things Other Clinics Can Take From Katie's Experience
Katie's feedback is useful because it covers more than whether she simply likes the machine.
1. Support Begins Before Delivery
Katie specifically highlights the support she received throughout the purchasing process, not just once the equipment had arrived.
For clinics entering a new treatment category, that early stage matters. There are questions around treatment positioning, practitioner training, protocols, patient suitability and how the service will fit into the existing clinic.
2. Support Needs to Continue Afterwards
Professional machine support should not finish when the equipment has been delivered.
Katie's reference to support after delivery reflects an important part of the Pure Tone approach: clinics retain access to clinical and technical support once they begin using the system with their own patients.
3. Patient Experience Matters
Pelvic floor treatment can involve a particularly personal health concern, so comfort and dignity are important parts of the patient experience.
Supramax™ treatment is carried out with the patient seated and fully clothed. Katie also specifically comments on the ergonomic design and support provided by the chair during treatment sessions.
4. Practitioner Feedback Is One Form of Evidence
Katie reports positive treatment experience and results within her own clinic.
That is valuable real-world practitioner feedback, but it should be distinguished from a controlled clinical trial or a detailed individual patient case study.
Katie subsequently documented a much more detailed Supramax™ patient case, which we publish separately within the Journal.
A separate layer of evidence
From Clinic Experience to a Documented Patient Case
A practitioner recommendation and a clinical case study tell us different things.
Katie's comments above describe her professional experience of purchasing and using Supramax™ within her clinic.
Separately, Katie later documented treatment of a 75-year-old woman with long-standing urinary and bowel incontinence following hysterectomy and a complex wider medical history.
That article records the individual patient's treatment programme, progress and reported outcomes in detail.
We keep that evidence on its own page deliberately. It means a clinic researching Supramax™ can distinguish between:
- practitioner experience — what the system is like to introduce and use in practice
- individual clinical evidence — what happened during a documented treatment programme
- technology information — how electromagnetic pelvic floor stimulation works
- commercial evaluation — what a clinic should compare before investing
Read Katie's Independent Clinical Case Study
The full case study includes the patient's history, treatment protocol, clinical progression and Katie's own professional observations.
Technology · Training · Support
The Machine Is Only One Part of Introducing a New Treatment
Katie's experience reflects something we consider particularly important when clinics purchase professional technology.
We do not simply dispatch Supramax™ and leave a clinic to work everything out for itself.
Pure Tone provides personal delivery and installation, 1-to-1 nurse-led training and ongoing clinical and technical support as the clinic begins using the system.
For qualifying clinics, our wider clinic support can also help with patient awareness and introducing the new treatment locally.
A straightforward clinic treatment
What Does Supramax™ Add to the Treatment Menu?
For this article, we only need the essentials. The full technology explanation belongs elsewhere.
Supramax™ is a professional electromagnetic pelvic floor treatment system.
The patient remains seated and fully clothed while the electromagnetic treatment system stimulates repeated involuntary contractions of the pelvic floor muscles.
A typical treatment lasts approximately 30 minutes, with Supramax™ designed to generate approximately 11,000 pelvic floor muscle contractions during a session.
The platform combines a large 30cm treatment coil, magnetic field strength of up to 7 Tesla and adjustable treatment modes.
If you want to understand the mechanism, treatment course or specifications in detail, our dedicated technology guide does that job much better than repeating it here.
Thinking about your own clinic?
What Should You Establish Before Adding a Pelvic Floor Chair?
Katie's experience is useful, but another clinic should still assess whether the treatment makes sense for its own patients and business.
- Who within the clinic will carry out patient consultation and treatment?
- What practitioner training will be provided with the system?
- What patient groups are you intending to serve?
- How will you assess treatment suitability and contraindications?
- What clinical support is available after training?
- Who provides technical support if you need help with the equipment?
- How is the machine delivered and installed?
- What independent clinical evidence is available?
- How does the treatment fit alongside your existing services?
- What will patients realistically pay in your area?
- How many treatments would you need to perform for the investment to make commercial sense?
- What finance, warranty and ongoing support are included?
That Is What the Buyer's Guide Is For
We have deliberately kept this article focused on Katie's real-world clinic experience.
For a detailed comparison of electromagnetic technology, treatment output, coil size, patient experience, clinical evidence, training, finance and supplier support, use the dedicated clinic buyer's guide.
Continue your research
Pelvic Floor Chair Guides & Clinical Evidence
Each guide below answers a different question, so you can go directly to the information you need.
Clinic questions
Supramax™ Clinic Experience FAQs
Who is Katie Govind?
Katie Govind is a Nurse Prescriber and owner of K Govind Medical Aesthetics in Harrogate, North Yorkshire.
She introduced the Supramax™ Pelvic Floor Chair into her clinic and has subsequently used the technology within professional patient treatment programmes.
Is Katie Govind's feedback a clinical study?
No. The comments reproduced in this article are Katie's own professional feedback about purchasing and using Supramax™ in her clinic.
Practitioner experience is useful real-world evidence, but it should not be interpreted as a controlled clinical trial or as a guarantee of patient outcomes.
Does Supramax™ have separate clinical case-study evidence?
Yes. Separate independent clinical case studies document Supramax™ treatment programmes in real patients.
These include Katie Govind's detailed case involving a 75-year-old woman with long-standing urinary and bowel incontinence and another independently documented case involving post-partum stress and urge urinary incontinence.
We publish those as separate Clinical Evidence articles so the treatment protocols and outcomes can be considered independently from practitioner testimonials.
What training is included when a clinic buys Supramax™?
Pure Tone provides 1-to-1 nurse-led training with professional Supramax™ systems, together with personal delivery and installation and ongoing clinical and technical support.
Speak to our clinic team if you would like to discuss your existing practitioner background and the training provided.
Can I see Supramax™ before buying?
Yes. Clinics considering Supramax™ can contact Pure Tone Aesthetics to discuss the system, ask questions about treatment protocols and training and arrange a demonstration where appropriate.
Where can I compare Supramax™ with other pelvic floor chairs?
Our Pelvic Floor Chairs for Clinics: Complete 2026 Buyer's Guide explains the wider factors worth comparing before investing in a professional pelvic floor chair.
We also have a dedicated Emsella vs Supramax™ comparison for clinics specifically comparing those two systems.
Can Pure Tone help us decide whether Supramax™ fits our clinic?
Yes.
Tell us about your existing clinic, practitioner background, current treatment menu and what you are hoping to add.
We can talk through Supramax™, training, clinical support, patient positioning, finance and whether pelvic floor treatment looks like a sensible fit for your clinic.
Call 0330 102 5578 or email info@puretoneaesthetics.com .
Final thoughts
A Clinic Story Is Valuable for Different Reasons
A specification sheet can tell you how powerful a machine is. A clinical case study can document what happened to an individual patient.
But neither necessarily tells you what the experience is like for the clinic introducing the treatment.
Katie Govind's experience adds that perspective.
Her feedback highlights the purchasing process, the importance of support after delivery, patient comfort and her own experience of using Supramax™ within a working aesthetics clinic.
Taken alongside the technology guides, independent patient case studies and clinic buyer's guide, it gives clinics a more complete picture before deciding whether professional pelvic floor treatment is right for them.
Technology · Training · Support
Considering Pelvic Floor Treatment for Your Clinic?
Speak to our clinic team about Supramax™, treatment protocols, 1-to-1 nurse-led training, personal delivery and installation, ongoing support and finance options.
If you are still deciding whether pelvic floor treatment fits your existing clinic, we are happy to talk that through too.